SB (Chartered Surveyor & Partner – Gerald Eve)

As a result of a sporting injury, I was a patient of Mr Ryan for a period of some 12 months.  During this period I received exemplary treatment and advice which has led to a full recovery and my active return to contact sports. 

Over my sporting career it has been my misfortune to require physiotherapy and rehabilitation treatment as a result of injuries and associated operations on a number of occasions.  As a result I have experienced treatment in both the public and private sectors. 

It is my belief that the treatment I received from HFS was of the highest standard and well in excess of anything I have previously received.  Due to the quality of the treatment I received I have referred friends, sporting associates and work colleagues to HFS.  To date I am pleased to confirm that all of the persons who sought treatment have expressed their complete satisfaction.  To conclude, HFS provides a thoroughly professional service. 

GT (Financial Advisor, T.H.I.N.C)

“I have now been treated at HFS Aldgate for the past 8 months regarding my back problem.  I was in constant discomfort/pain even doing everyday activities such as sitting and moving from the sitting to the standing position.  I had reached the point of thinking that there was nothing anyone could do to help me, especially considering the ineffective treatment I had received prior to being seen at HFS.”

(GT then highlights 6 years of treatment post the initial back injury including various specialist reports to the point GT started rehabilitation at HFS.)

“Although the above treatments had not been cheap, the unbearable situation of still being in almost constant discomfort/pain despite the treatment made the cost seem irrelevant.  Having read the reports of the above ‘specialists’, it would have been easy for HFS to be influenced by their opinions.  They did, however, disregard them with reassuring confidence and carefully explained their diagnosis and plan of rehabilitation. 

Since the first treatment [with HFS] and with steady improvement, my back not only gives me no pain on a day to day basis but I have returned to a full running and weights training schedule and have also returned to playing competitive rugby.  These are activities that I had given up as being outside the realms of possibility only 8 months ago.  I would have absolutely no hesitation in recommending anyone with a back problem to see HFS and indeed have done so on many occasions to date.”

ME (Advertising Manager for Sunday Times Magazine)

“This letter is a testimonial to the care and treatment given to me by HFS for the long standing back problem which started at the age of 25 and lasted, intermittently, for 2 years until it was finally resolved as I started to visit HFS. 

My back pain started for apparently no reason and was stopping me from playing active sports and fully enjoying my recreational time as well as causing problems at work.  I had an MRI scan that showed a bulging disc in the base of my spine but the consultant who saw me said that all he would be able to do was to operate which I was very much against.  I had various treatments from an osteopath and other physiotherapists but never felt like I was getting anywhere.  In-fact, I found I was becoming more dependent on them for manipulation to get some temporary relief. 

HFS approached my back with a totally different attitude and were the first people who actually gave me a diagnosis that I understood.  They showed me that I was in control of the problem by learning how to support my back and pelvis using muscles that I was not working properly.  This gave me an ideal posture which I was able to then control at work and even whilst doing sports again.  They continued to supervise an exercise programme for me and, as well as completely curing the pain I now feel that I am stronger and fitter than I was before the problem even started.”

HP (Lion Television)

My introduction to HFS was through my GP who referred me to them with a chronic back injury that I sustained whilst filming a documentary.  I had received initial physio which temporarily eased the pain but did nothing to tackle the cause. 

By the end of my first appointment HFS had given me a clear understanding of my current condition and their confidence, clarity and commitment reassured me that not only was I in very capable hands but that I was in the right place to get back to working order. Considering that at this point I was in continuous pain, I was unable to sit, lift or carry and my work entails extremes of all these things a full recovery was crucial.

During my treatment I felt that, unlike other physiotherapists I have experienced in the past, those at HFS were totally committed to curing the cause rather than just a quick fix and their interpretation of the symptoms has resulted in a complete recovery.  They were patient, efficient and effective and always made time in their diary of appointments. 

In the past my experience has been that you wait ages for an appointment and once there you feel as though you are on a conveyor belt with a small allotment of time.  I have since referred friends to them as I believe they are exceptionally talented and that their ability and personalities make a real difference.

Piet Hein

HFS have played a pivotal role in my development as a long distance endurance athlete.  Not only has Wayne Edwards provided me with excellent othotics, the ability of the wider HFS team to follow this up with relevant treatments and [bio mechanical] analysis, has kept me away from serious injury.  Being able to train without interruption as a result of injury is critical in making significant improvements over time.  It makes a huge difference if you can train for a race knowing that your body can cope with the stress you’re putting it through.  I am convinced that using my orthotics in both my training and race shoes have contributed to the fact that I now have 4 IM marathon times of (sub) 3.30hrs.

I can highly recommend any endurance athlete to speak to HFS for a [bio mechanical] analysis.  Their new software has highlighted to me that there remains much work to be done in developing the most efficient stride possible.  Together with HFS I will use the coming four months to rebuild my running technique, hoping to make further improvements to my marathon times in the 2010 season.

Julian L

The adverse affects of playing rugby and a severe car crash had left my neck in bad shape and indeed caused years of neck pain as well as a constant headache.I had tried various sources of remedy but without achieving any real relief. It was only after I was recommended to approach HFS that I was really made aware of the real importance of skeletal physiotherapy and how posture and the corrective measures necessary to improve posture could make such a profound difference.I can safely say that after HFS’s administrations and the knowledge and awareness which has been imparted to me and which I have put to use myself, the improvement has been beyond anything I had thought could be possible. Learning about and understanding what a problem is and then being enabled to deal with it, is what was achieved with me and I now know what it is to be pain free again .My only regret is not to have discovered HFS years ago .